Bakı,
Azərbaycan
21.04.25
-
21.05.25
İş haqqında məlumat
- To follow proper payroll and uniform procedures;
- To set up the host/hostess stand, review the reservation book and make recommendations as to the set-up of the room;
- To open the restaurant for business at the prescribed time each shift;
- To inspect the cleanliness of each section of the dining room and make necessary improvements as well as check each table prior to opening to ensure its proper set;
- To inspect every menu and list to ensure their immaculate condition and appearance;
- To assign seating taking into the account service standards;
- To know the server stations, their daily assignments, their personal timing patterns and their maximum workload capacity;
- To maintain a station chart and cover count for the restaurant;
- To be fully capable of working with open table system;
- To ensure each guest receives the highest quality of service;
- To greet each guest promptly, courteously, graciously with eye contact, a smile and good posture;
- To handle guests without reservations or those waiting for others to join them;
- To handle lost and found items;
- To seat reservations promptly at a table pre-set for the number in the party;
- To check guest's coats or packages when necessary;
- To address guests by name whenever possible;
- To address guest dissatisfaction immediately and inform the manager of the action taken;
- To answer telephones according to standards and take reservations or provide information regarding the restaurant or any other hotel service;
- To anticipate the needs of guests while scanning the room constantly;
- To respond properly in any hotel emergency or safety situation;
- To perform other tasks or projects as assigned by hotel management;
- To identify potential problems and ask for assistance before breakdown occurs;
- To provide lateral service within the hotel whenever needed;
- Must be able lead by example by demonstrating the Hallmarks and guiding principles in their role continuously;
- Must be able to perform any other duties as may reasonably be requested by the management;
- Job’s period: 3 months.
Tələblər
- Experience in similar positions in Luxury restaurants;
- Demonstrated experience working in a high volume,high pressure environment;
- Experience working in the hospitality or other customer service related industry;
- Administrative skills, able to multi-task and meet deadlines;
- Familiar with facilities management systems;
- Strong verbal and written English language skills, Russian and Azerbaijani;
- 5 days per week shift graphic;
- Proficiency in the Microsoft Office applications.