• Gather, document, and analyze business requirements through interviews, workshops, and user observations;
• Translate business needs into clear, actionable technical requirements, user stories, and acceptance criteria;
• Collaborate with developers and product managers to design solutions aligned with Clopos’s system architecture and product roadmap;
• Support the rollout of new features and systems by preparing documentation, test scenarios, and user guides;
• Conduct gap analysis between current systems and desired business outcomes;
• Participate in sprint planning, backlog grooming, and QA validation processes;
• Coordinate with external partners or clients to support integrations (e.g., payment processors, fiscal printers, accounting systems);
• Analyze and optimize business processes with a data-driven approach;
• Ensure traceability of requirements from conception through implementation and testing.

Müraciət etmək üçün: [email protected]

• Strong ability to make decisions and take responsibility;
• Bachelor’s degree in Information Systems, Computer Science, Business Administration, or related field (preferrable);
• 2+ years of experience as a Business Analyst or IT Analyst in a software or SaaS environment;
• Strong understanding of software development lifecycle (SDLC), Agile/Scrum methodologies;
• Excellent written and verbal communication skills for both technical and non-technical audiences;
• Proven ability to create use case documents, process flows, data mapping, and wireframes/mockups;
• Experience working with tools like Jira, Confluence, and SQL (basic data querying);
• Strong problem-solving and organizational skills with attention to detail.

Preferred Qualifications

• Experience in retail, hospitality, or POS industries;
• Familiarity with fiscal integration projects, delivery providers etc.
• Understanding of API-based integrations and JSON-based data exchange;
• Fluency in English is plus.