Bestcomp Group

Satışa dəstək mühəndisi

Ə/h razılaşma ilə
1055
Tam iş günü
Bakı, Azərbaycan
22.04.25 - 22.05.25

İş haqqında məlumat

  • Technical assist (solution development, solution presales) in area of Computing, Server, Storage, Virtualization and Backups of company sales activities;
  • Be able to understand and explain the structure and components of modern server and storage infrastructures, as well as their functional purposes;
  • Analyze and understand the customer's problems;
  • Understand the business results of the proposed solution and be able to explain it to the customer;
  • Be able to prepare a presentation and present it to the customer;
  • Be able to visualize the proposed solution and draw HLD (High level design);
  • Ability to analyze critical systems and make suggestions for system improvement;
  • Experienced in preparing solution documents and presentations;
  • Be able to work in Microsoft Power Point and Visio programs;
  • Achieving goals and targets;
  • Researching information about industry segments of the market and developing a strategy for promoting and selling services/solutions implemented by the division in this market segment together with the direct manager;
  • Identification of customer needs for the Company's services/solutions by negotiating with them by phone, e-mail, as well as during personal meetings;
  • Identification of the opportunities for the Company's services/solutions by negotiating with customers by phone, e-mail, as well as during personal meetings;
  • Implementation of presentations of products and solutions of the Company for customers;
  • Assist in the implementation of presentations and trainings on products and solutions of vendors for sales managers with the involvement of team members and colleagues.;
  • Preparation a specification, in accordance with the identified needs for the Company's services/solutions;
  • Preparation of solution design document as well as other technical documentation;
  • Сonducting technical and presentation webinars for customers;
  • Assistance to Account Sales Managers in working with clients in current work issues;
  • Building and promote strong, long-lasting customer relationships by partnering with them and understanding their needs;
  • Building and promote strong, long-lasting relations with business partners and vendors;
  • Obtaining optimal commercial conditions from business partners and vendors;
  • Always adhere to the quality standards of customer service, based on the motto " customer satisfaction above all else " ;
  • Maintaining registrations and follow-up transactions (where necessary);
  • Maintaining registrations and follow-up vendor deal registrations (where necessary);
  • Assist in development of marketing activities together with the marketing manager of the company ;
  • Preparation of stock orders based on an analysis of customer needs and specific vendor requirements. Promotion of stock sales when developing specifications;
  • Stock and market analysis;
  • Regular trainings on products and solutions and achievement of sales/presales/technical certificates;
  • Represent the company at a high level;
  • Prevent situations and actions that could damage the company's image and business reputation;
  • Be considerate of co-workers;
  • Preparation of reports on the work done;
  • Execution of instructions and tasks of management.

Tələblər

  • Diploma: Higher education;
  • Experience: +3 years;
  • Specific areas of expertise: IT Pre-sales;
  • Server, Storage, Virtualization, Backups, Network ;
  • Computer skills: Excel, Word, Outlook, Visio , PowerPoint , IRIX and specific IT vendors configurators and tools;
  • Languages: Azeri, Russian, and English good in written and oral;
  • Team work, collaboration, and communication skills;
  • Time management and organizational skills;
  • Strong work ethic;
  • Advanced analytical and problem-solving skills;
  • Requirements Analysis / Documentation;
  • Sociability, Multitasking, Flexibility and persistence;
  • Negotiation skills;
  • Able to be convincing;
  • Knows how to qualitatively master new knowledge;
  • Initiative;
  • Positive Attitude;
  • Responsibility;
  • Attentiveness.