• Official employment according to the Labor Code of the Republic of Azerbaijan;
• Salary: 800 AZN (overtime will be paid additionally);
• Voluntary medical insurance;
• Access to fitness centers;
• Lunch provided – 18 AZN for each working day;
• Mobile number and call limit provided;
• Company transportation service;
• 5 working days per week with a rotating schedule.

Interested candidates can send their cv to the e-mail address in the Apply for job button. To be shortlisted, please specify the vacancy name (Call Center Operator) you are applying for.

• Language: Fluent in Azerbaijani (English language is a plus);
• Education: Higher education (Bachelor’s degree or above);
• Work Experience: At least 1 year in call center operations is preferred;
• Computer Skills: Proficiency in MS Office programs (especially Word and Excel).

Skills & Abilities:

• Strong telephone communication and active listening skills;
• Ability to work under pressure;
• Ability to log incoming calls into the application;
• Capability to analyze problems correctly and direct to the relevant service;
• Monitoring timely resolution of inquiries and making follow-up calls when needed;
• Completing tasks assigned by management on time;
• Clear and accurate pronunciation, good diction, and polite communication skills;
• Ability to work with customer service software, CRM systems, and related tools;
• Ability to work in shifts.