Incoming Tour Manager

Job Responsibilities

• Communicate with clients, maintain and develop strong business relationships.
• Respond to incoming inquiries via email and WhatsApp promptly and professionally.
• Prepare and manage tour proposals, itineraries and quotations.
• Coordinate incoming tourism operations and ensure excellent service delivery.
• Handle MICE groups and corporate travel arrangements.
• Maintain regular communication with existing partners and customers.
• Develop strong knowledge of destinations, hotels, tours and local tourism products.
• Prepare tour quotations and calculate travel package costs independently.
• Coordinate with hotels, transport providers, guides and other suppliers.

Requirements

• Minimum 1 year of experience as an Incoming Tour Manager or in a similar position.
• Bachelor’s or Master’s degree.
• Fluent in English and Russian (both written and spoken).
• Previous experience in incoming tourism.
• Knowledge of Azerbaijan and Georgia tourism products and destinations.
• Experience working with international B2B travel agencies and tour operators.
• Ability to prepare itineraries, quotations and calculate tour costs independently.
• Experience handling MICE groups is an advantage.
• Excellent interpersonal and communication skills.
• Strong destination and product knowledge.
• Positive attitude, responsible approach and customer-focused mindset.
• Good organizational, negotiation and problem-solving skills.