Clopos is seeking a proactive and analytical IT Business Analyst to bridge the gap between business needs and technical solutions. You will work closely with cross-functional teams — product managers, developers, QA engineers, and business stakeholders — to define, analyze, and validate requirements for new features, integrations, and improvements across our POS systems, back-office tools, and customer-facing products.

Your insights will directly support decision-making and ensure that Clopos delivers scalable and intuitive solutions across Azerbaijan, Türkiye, Uzbekistan, Kazakhstan, and beyond.

• Gather, document, and analyze business requirements through interviews, workshops, and user observations;
• Translate business needs into clear, actionable technical requirements, user stories, and acceptance criteria;
• Collaborate with developers and product managers to design solutions aligned with Clopos’s system architecture and product roadmap;
• Support the rollout of new features and systems by preparing documentation, test scenarios, and user guides;
• Conduct gap analysis between current systems and desired business outcomes;
• Participate in sprint planning, backlog grooming, and QA validation processes;
• Coordinate with external partners or clients to support integrations (e.g., payment processors, fiscal printers, accounting systems);
• Analyze and optimize business processes with a data-driven approach;
• Ensure traceability of requirements from conception through implementation and testing.

Why Work at Clopos?

• Shape the future of cloud-based POS and retail tech solutions across multiple geographies;
• Collaborate with amission-driven, cross-functional team;
• Gain exposure to a wide range of projects—from kiosk systems and mobile apps to backend financial integrations;
• Enjoy flexible work arrangements and opportunities for growth in a fast-paced startup culture.

Interested candidates can apply by clicking the link provided in the "Apply" button.

İş şəraiti

• Əmək haqqı: Təcrübədən asılı olaraq dəyişir, 1000 Azn + başlayır;
• İş rejimi 5 gün, 10:00-19:00;
• Nahar 13:00-14:00 (nahar şirkət  tərətindən təmin edilir).

• Strong ability to make decisions and take responsibility;
• Bachelor’s degree in Information Systems, Computer Science, Business Administration, or related field (preferrable);
• 2+ years of experience as a Business Analyst or IT Analyst in a software or SaaS environment;
• Strong understanding of software development lifecycle (SDLC), Agile/Scrum methodologies;
• Excellent written and verbal communication skills for both technical and non-technical audiences;
• Proven ability to create use case documents, process flows, data mapping, and wireframes/mockups;
• Experience working with tools like Jira, Confluence, and SQL (basic data querying);
• Strong problem-solving and organizational skills with attention to detail.

Preferred Qualifications

• Experience in retail, hospitality, or POS industries;
• Familiarity with fiscal integration projects, delivery providers etc.
• Understanding of API-based integrations and JSON-based data exchange;
• Fluency in English is plus.