• Handle incoming calls in a friendly and professional manner; 
• Accurately record reservation details and inform relevant departments of VIP arrivals; 
• Identify and document special billing instructions; coordinate credit approvals with the Revenue Manager; 
• Maintain an organized and systematic reservation filing system; 
• Support maximum hotel occupancy by ensuring accurate room inventory control; 
• Record and manage requests for special accommodations and suites; 
• Handle incoming correspondence, emails, and reservation requests in a timely and accurate manner. 

Benefits:

• 1 day off per week; 
• Complimentary round-trip shuttle bus; 
• Shared tips and service charge; 
• Daily staff meals provided on-site; 
• Opportunity to work with an international hospitality brand. 

• Relevant experience in the hospitality industry; 
• Fluency in English, Russian, and Azerbaijani (both written and spoken); Turkish is an advantage; 
• Mandatory experience with Opera PMS (hotel management software); 
• Previous experience in reservations, front office, or meetings & events is preferred; 
• Excellent telephone etiquette and communication skills; 
• Strong time management and organizational abilities; 
• High level of motivation, enthusiasm, and a proactive approach; 
• Team player with a flexible and cooperative attitude. 

Müraciət etmək istəyən namizədlər öz CV-ni "CV göndər📤" düyməsindən istifadə edərək göndərə bilər.

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