We’re hiring a Senior Business Analyst! If you have strong analytical skills and experience with BPMN/ERD, join us to turn data into smart solutions.

Responsibilities:

• Gather and document requirements with stakeholders and cross-functional teams through interviews, workshops, and research.
• Refine requirements and deliver BRDs, SRS, API docs, user stories, use cases, and acceptance criteria.
• Model processes with BPMN 2.0 (Camunda), UML, and contribute to high-level architecture views.
• Conduct as-is/to-be analysis, identify solution options, gaps, and trade-offs.
• Lead workshops, align teams, define scope, and present findings.
• Benchmark systems and best practices; propose pragmatic solutions fitting business needs.
• Support backlog refinement and prioritization to align requirements with KPIs and business outcomes.
• Create and maintain data models (ERDs, PK/FK, normalization) and support data mapping across systems.
• Collaborate with Design to validate user journeys, wireframes, and prototypes (Figma); convert feedback into requirements.
• Work with QA on test scenarios, ensuring full traceability from requirements to test cases and UAT.
• Support integration design by interpreting Swagger/OpenAPI docs, clarifying payloads, and validating API requirements.
• Manage requirements through delivery, ensuring alignment with goals and supporting adoption via release notes, guides, training, and updates.

Nice-to-Have:

• Experience with ERP/CRM, logistics, or agri/geo/sensor data, familiarity with NoSQL models and tools (Navicat).
• Basic wireframing skills (Figma, Balsamiq).
• Knowledge of non-functional requirements (performance, scalability, security, offline readiness).

What We Offer: 

• Opportunity to contribute to real-world product development with measurable business impact. 
• Supportive culture with mentorship and learning opportunities. 
• Professional growth path toward Senior BA and leadership roles. 
• Competitive salary and benefits in a safe, inclusive environment.
• An office located in City Point, with restaurants and coffee shops within walking distance. 

• 2–4 years as an IT/Systems Analyst in a full SDLC environment.
• Strong analytical and problem-solving skills with a structured approach.
• Hands-on in requirements engineering (BRD/SRS, user stories, use cases, acceptance criteria).
• Proficient in BPMN 2.0 (Camunda), with exposure to UML and ArchiMate/TOGAF.
• Comfortable with SQL (joins, CTEs, aggregates) and basic NoSQL concepts.
• Good understanding of system architecture, REST APIs, and Swagger/OpenAPI.
• Experience with Jira/Confluence or similar.
• Clear English communication and concise documentation skills.

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