• Greet guests in a friendly and professional manner, handle check-in and check-out processes efficiently;
• Provide information about hotel services, room types, promotions, and discounts;
• Respond to guest inquiries and resolve any issues or complaints promptly;
• Answer phone calls and liaise with other departments as necessary;
• Manage the reservation system, allocate rooms, and update guest information;
• Prepare daily reports and manage cash transactions;
• Adhere to hotel policies and procedures, ensuring compliance with safety and confidentiality requirements;
• Competitive salary;
• Medical insurance;
• Opportunities for professional development and career growth;
• Friendly and supportive work environment.

• Proficiency in Azerbaijani, English, and Russian languages;
• Excellent communication skills with a customer-oriented approach;
• Computer skills, particularly in MS Office and hotel management software (e.g., Opera);
• Must be calm, responsible, and detail-oriented;

Preferred Qualifications:

• Previous experience in the hotel industry;
• Self-motivation and the ability to work well within a team.