• Keep departmental costs in line with the approved budget;
• Assist and lead Room Attendants and Floor Attendants in their daily duties;
• Train and coach team members on expected service standards;
• Handle guest concerns promptly, log issues and notify relevant departments;
• Inform Room Attendants daily about VIP guests, priorities and special requests;
• Ensure check-out rooms are cleaned and released in a timely manner;
• Verify rooms with “Privacy Please” indicators and coordinate service accordingly;
• Conduct daily inspections of guestrooms and floors;
• Report any damage, special cleaning requirements, or replacement of soft furnishings;
• Ensure all daily tasks are completed according to standards by Room Attendants and House Attendants;
• Be able to perform all Room Attendant and House Attendant duties when required;
• Work with the Housekeeping team to maintain and improve guest satisfaction scores;
• Ensure guestrooms meet furniture, fixture and amenity standards.

Working Conditions:

• High season: 6 working days / 1 day off;
• Low season: 5 working days / 2 days off;
• Location: Sea Breeze Resort, Nardaran settlement;
• Shuttle bus and meals provided by the company;
• The shifted work schedule will include day and/or night shifts;
• Salary: 1100–1200 AZN.

• Proactive with strong attention to detail;
• Strong organizational, supervisory and communication skills;
• Ability to clearly convey information and ideas;
• Ability to make quick and accurate decisions;
• Ability to work effectively in high-pressure situations;
• Strong listening and problem-solving skills;
• High school diploma or equivalent preferred;
• Minimum 1 year of supervisory experience in a hotel Housekeeping environment;
• Proven training skills;
• Experience with Hotel Property Management Systems (Micros-Opera preferred).

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