• Gather and document requirements with stakeholders and cross-functional teams through interviews, workshops, and research.
• Refine requirements and deliver BRDs, SRS, API documentation, user stories, use cases, and acceptance criteria.
• Model processes using BPMN 2.0 (Camunda), UML, and contribute to high-level architecture views.
• Conduct as-is/to-be analysis, identify solution options, gaps, and trade-offs.
• Lead workshops, align teams, define scope, and present findings.
• Benchmark systems and best practices; propose pragmatic solutions aligned with business needs.
• Support backlog refinement and prioritization to align with KPIs and business outcomes.
• Create and maintain data models (ERDs, PK/FK, normalization) and support data mapping.
• Collaborate with Design to validate user journeys, wireframes, and prototypes (Figma); translate feedback into requirements.
• Work closely with QA on test scenarios, ensuring full traceability from requirements to test cases and UAT.
• Support integration design by interpreting Swagger/OpenAPI documentation, clarifying payloads, and validating API requirements.
• Manage requirements throughout delivery, align with goals and support adoption via release notes, guides, training, and updates.

What we Offer:

• Work on modern, scalable backend and frontend systems with real-world impact.
• Collaborative, supportive culture with mentorship and learning opportunities.
• Professional growth toward senior and lead roles.
• Experience with microservices and microfrontend architecture.
• Competitive salary and benefits in a safe, inclusive environment.
• An office located in City Point, with restaurants and coffee shops within walking distance.

• 3–5 years of experience as a System Analyst in a full SDLC environment.
• Strong analytical and problem-solving skills.
• Experience in requirements engineering (BRD/SRS, user stories, use cases, acceptance criteria).
• BPMN 2.0 (Camunda) proficiency.
• Solid SQL skills (joins, CTEs, aggregates) and basic understanding of NoSQL concepts.
• Good understanding of system architecture, REST APIs, and Swagger/OpenAPI.
• Experience with Jira/Confluence or similar tools.
• Strong English communication skills.

Nice-to-Have:

• Experience with ERP/CRM systems, logistics, or agri/geo/sensor data domains.
• NoSQL familiarity.
• Basic wireframing skills (Figma, Balsamiq).
• Understanding of non-functional requirements (performance, scalability, security, offline readiness).

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